Refunds & Cancellations

  • I'd like to cancel my order

    Due to the personal nature of twoplus Fertility’s products, cancellations are subject to approval on a case-by-case basis. For cancellation of orders, please email service@twoplusfertility.com with your order ID, and our team will assist you. You may refer to our cancellation policy here.
  • What is your refund policy?

    We offer refunds or replacement of goods or products found defective or damaged upon delivery, provided that such requests are raised to us within 6 months of receiving said goods. To initiate a cancellation, refund, or replacement request, please email service@twoplusfertility.com along with you...