Shipping & Delivery

  • Where do you ship?

    twoplus Fertility products are only available in the following countries: Singapore Delivery time takes 1-3 days. United States Delivery takes 1-7 days. United Kingdom Delivery takes 1-5 days. We do not ship to any other countries which are not included above.

  • Can I change or update my shipping address?

    For customers in Singapore: In compliance with the data protection policy, all Singapore-based customers who wish to change or update their shipping address can fill out this form: https://twoplusfertility.typeform.com/to/gkoH07rO Once completed, our team will modify or update your shipping addr...

  • How long does it take to deliver in Singapore?

    Upon order confirmation, your order will arrive in discreet packaging within: 3 to 5 working days: for Standard Shipping orders 1 working day: for Express Shipping orders The delivery hours are from Monday to Friday, 10 a.m. to 6 p.m., and on Saturdays from 10 a.m. to 2 p.m. You will receive an ...

  • How long does it take to deliver in Malaysia?

    You will receive your order within 4-11 working days (excluding weekends and public holidays) of placing the order and an email will be sent to you when your item is out for delivery in discreet packaging.

  • Can I arrange for a courier service to pick up my order?

    Yes, please indicate the pickup option when placing your order. Your order will typically be ready for collection within 1 business day. You’ll receive two emails after purchasing: an order confirmation and a notification when your order is ready. Do note to inform your assigned driver of your Or...

  • Do you have a physical retail store?

    We currently do not have a physical retail store, nor do we sell our products at any pharmacies, twoplus Fertility operates exclusively as an online store, offering convenient online shopping and delivery options for our customers.

  • Will my order arrive in discreet packaging?

    We understand the importance of privacy and confidentiality when it comes to packaging. Rest assured, our packages are discreetly packed in plain (brown) cardboard boxes to ensure your safety and maintain confidentiality.