Customer Success & Safety

• How do I know if your products are safe?

  Rest assured, our medical devices are regulated by Singapore’s Health Sciences Authority (HSA) and undergo rigorous testing to ensure their safety and effectiveness. All our products are designed to support fertility and reproductive health.

• What's the success rate for your products?

  Everyone’s fertility journey is different, and pregnancy success depends on many factors, in addition to the use of conception aids, including but not limited to age, lifestyle factors, and health conditions. While we're unable to advise on fixed success rates, we have received many positive test...

• Which product is more effective - Applicator or Sperm Guide?

  The Sperm Guide and the Applicator Extra are designed to improve the chances of successful conception, but they are two different products that serve different needs. Various factors, such as fertility health, timing, and other personal considerations, will influence the effectiveness of both pro...

• How long will it take to get pregnant with your products?

  On average, our customers take a few months (or cycles) to see pregnancy success with our products. It is important to note that individual results may vary depending on you and your partner’s unique fertility journey and circumstances. You can read the success stories shared by our customers on...

• We're PREGNANT! How do we share the news with you?

  First and foremost, a huge congratulations to you and yours! We love hearing your success stories as they motivate us to keep doing what we do. If you’d like to share your story to motivate and encourage others on their fertility journeys, you can submit your story and receive a gift from us to c...